Return policy

RETURN POLICY

You may return new  items sold by Giftelite within 30 days from the original purchase date for a full refund.

Shipping cost for returned orders can vary and is paid by the customer.

When the product safely returns to its hub, Giftelite issues a credit to the customer’s card. It may take up to 2-3 weeks.

PERSONALIZED & CUSTOMIZED ITEMS

Engraved or embossed items are considered final sale. No returns or exchanges accepted. If something isn’t quite right with your personalized item, please contact us.