You may return new items sold by Giftelite within 30 days from the original purchase date for a full refund.
Shipping cost for returned orders can vary and is paid by the customer.
When the product safely returns to its hub, Giftelite issues a credit to the customer’s card. It may take up to 2-3 weeks.
PERSONALIZED & CUSTOMIZED ITEMS
Engraved or embossed items are considered final sale. No returns or exchanges accepted. If something isn’t quite right with your personalized item, please contact us.